Experts of Xoom Telecom occasionally share their views regarding ongoing important issues that are required to be discussed on online platform. In this post, Xoom Telecom highlights the issue of Apple’s new legal problems of its Wi-Fi Assist service.

We cannot help being sympathetic considering the latest legal difficulties faced by Apple on its Wi-Fi aid issue. The company failed to alert the two users on Wi-Fi assist on iOS 9, which consumed their data plans. They now feel discontented and that they got duped while they were on Wi-Fi network.

We feel bad about the fact that the feature would be well tested and a conceived approach during the time it was launched. You might have noticed a degradation of your smart phone performance and even realized that it is alive due to a hanging connection to the Wi-Fi, even though the cellular network coverage is good. The Wi-Fi assist was expected to solve this problem automatically.

Apple is now in a great deal of problem as it could not keep its promises, in other words failed to covey the consequence of choosing a network for accessing and joining from the user and thereby get affected by the cost of mobile data even if when the user does not want to. We also think that Wi-Fi assist is responsible for increasing usage of mobile data.

Also, it is not hard to believe that Mr. Cook is already prepared with a good and logical explanation to defend this major glitch. Similarly with a US$ 10 million profit in last quarter, it is easy to expect that they can go to break limits on this one.

Even if Apple is proved to be liable, but still from personal experiences of many people it has been understood that Wi-Fi Assist did not work well as expected. It has been heard that users get frustrated with their iPhones settling to hang on a terrible Wi-Fi connection.

To fix this problem, operators must look into the lacks in terms of standards in case of Wi-Fi spectrum usage. In the current status, the conflict between devices in service of unlicensed spectrum is extremely detrimental when it is about spectrum competence.

Cellular networks are managed with more labor than Wi-Fi. This situation would not have arrived for Apple if the operators focused with equal attention on cellular networks as well as Wi-Fi connection.